Guardian Analytics offers two types of services to meet the needs of every customer. Our Training and Certification programs offer a certification program that will enhance the professional capabilities of any fraud analyst as well as instructor-led advanced courses. Our managed services offering, FraudDESK, helps customers detect fraud efficiently while using Guardian Analytics solutions.
Guardian Analytics FraudDESK
Guardian Analytics FraudDESK is a managed service offering the best protection against banking fraud with the least impact on staffing. Our expert fraud analysts use Guardian Analytics’ proven fraud prevention software on your behalf to protect your account holders without changing staff responsibilities or putting other projects on hold. Now you can keep strategic initiatives on track and improve your fraud risk management.
Benefits of FraudDESK
Proactively monitor all accounts and payments
Escalate high-risk activity indicative of account takeover or payments fraud
Rapidly investigate suspicious online and mobile sessions, and ACH files
Understand and align with your business and payment operations to meet SLAs and proactively prevent unauthorized transactions
“FraudDESK helps us understand fraud trends while letting us focus on other strategic banking initiatives.”
Training & Certification
Guardian Analytics offers a comprehensive training and certification program designed to enhance the professional capabilities of each Guardian Analytics user. From expert fraud analysis to machine learning, our training and certification program enables both new and experienced customers to get the most out of the Guardian Analytics platform. The curriculum includes a self-paced certification program and instructor led courses for advanced users.
In this self-paced online training course, the user will learn to navigate the platform and integrate alert review into their daily fraud prevention process using our three-step best practice workflow.