Privacy Shield Framework
Guardian Analytics Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Guardian Analytics is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov
Guardian Analytics is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Guardian Analytics complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Guardian Analytics is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Guardian Analytics may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
The choices and means your organization offers individuals for limiting the use and disclosure of their personal data. Guardian Analytics will offer EU and Swiss individuals whose personal information has been transferred to us the opportunity to choose whether the personal information it has received is to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. An individual may opt-out of such uses of their personal information by contacting us here.
What Information is Collected
(a) Information You Provide to Us: Guardian Analytics may require visitors/users to provide non-sensitive personal information, such as:
Contact Information: First name, last name, email, phone (i) for the purpose of marketing our products and services to you (ii) to provide you access to our services.
Other Information: Company name, job title, country (i) to communicate with you by responding to your requests, comments and questions and (ii) perform the Services provided by Guardian Analytics.
(b) Automatic Information: When you visit a website, you disclose certain information, such as your Internet Protocol (IP) address, browser type, Internet service provider (ISP), referring/exit pages, operating system, data/time stamp and/or clickstream data. This website, like many other sites, records this basic information about visits to our site to analyze trends in the aggregate and administer the site.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
(d) Information Related to Data Collected for our Clients: Guardian Analytics collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal information it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the (data controller) Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
How and When the Information is Used
The information we collect is used for administering our business activities and responding to your questions and concerns. Occasionally we may use the information to notify you about changes to our website, new services, or special offers.
Who Has Access to the Information
We may share non-directly identifying information with third-party business partners, for instance, for the purpose of enhancing our products and services or so that they can market their products or services to you. If you do not want us to share your personal information with these companies.
We may, in certain situations, disclose your personal information:
- in response to lawful requests by public authorities, including to meet national security or law enforcement requirements
- as required by law, such as to comply with a subpoena, or other legal process,
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if Guardian Analytics is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
We may also provide your personal information to service providers, these are companies that provide services to help us with our business activities such as offering learning modules. These companies are authorized to use your personal information only as necessary to provide these services to us.
These services may include :
- Payment processing
- Providing customer service
- Sending marketing communications
- Fulfilling subscription services
- Conducting research and analysis
- Providing cloud computing infrastructure
Choice/Opt-In and Other Web Sites
The website may provide visitors the opportunity to “opt-in” to receive communications from us and our partners. We usually present this choice when requesting information from the visitor, such as on a contact us form. In addition, the website may contain links to other websites. Guardian Analytics is not responsible for the privacy practices or the content of other such websites. Out of respect for your privacy, you may choose to stop receiving these communications or marketing emails by following the unsubscribe instructions included in these emails, or you can simply contact Guardian Analytics.
Users of Guardian Analytics commercial services may receive communications from us and our partners in association with your account and subscribed service. You may choose to stop receiving these communications through modifying the settings associated with your service account or you can contact Guardian Analytics.
The privacy and protection of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can . Your access to some services and content is password protected. We advise that you do not disclose your password to anyone. In addition, we recommend you sign out of password-protected services at the end of your session. If you have any questions about the security of your Personal Information, you can contact us at contact Guardian Analytics.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Methods We Use to Protect Your Information
We use security software to protect the confidentiality of your personal information. In addition, our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons.
How You Can Access Your Information
Upon request Guardian Analytics will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.
Access and Retention of Data Controlled by our Clients
Guardian Analytics acknowledges that you have the right to access your personal information. Guardian Analytics has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Guardian Analytics’ Client (the data controller). If requested to remove data we will respond within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your personal information from our blog or community forum, by contacting us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
2465 Latham St. Suite 200
Mountain View, CA 94040