Chatting for Dollars (December 2012)
Our fraud investigators were the first in the industry to detect this scheme where fraudsters are using the online Live Chat feature to have client service reps submit fraudulent wire transfers on their behalf.
The High Wire Act (April 2011)
Read how criminals defeated multi-factor authentication and one time passwords to steal $11M in a series of wire transfers to China. The attacks resulted in a rare joint alert by the FBI, FS-ISAC and IC3. Includes recommendations for protecting against these specific attacks plus longer-term strategies for defeating attacks as fraudsters continue to evolve their techniques.
Dualing for Control (August 2010)
Two banks, one national and one regional, experience attacks against their business banking customers where dual controls are easily defeated. Plus tips for avoiding falling victim to the types of attacks described.
Fraudsters Bank on Commercial Customers (November 2009)
Summarizes the fraud risks, shemes & losses facing business banking today, often resulting in customer churn & legal action against the banks. Also includes tips for preventing online fraud aimed at commercial customers.
On the Backs of Mules: Inside an Elaborate ACH Scheme (June 2009)
This elaborate ACH fraud attack against a small Midwest community bank that involved 16 unwitting money mules and a total of $142,000 demonstrates that not all attacks are against the largest institutions.
Online Account Reconnaissance Leads to Loss (April 2009)
An elaborate scheme that invoived social engineering, online account reconnaissance calls to customer service, wire transfers, and withdrawals at branch locations — all in a single, coordinated attack.
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