FraudDESK is a managed service that enables you to protect against fraud without straining your staff, resulting in decreased fraud losses and increased customer satisfaction and loyalty.A Guardian Analytics fraud analyst uses our industry-leading FraudMAP software to monitor all electronic banking activity – including online, mobile and ACH – for all of your account holders against the widest array of fraud threats and attacks.
It's as if you instantly added a fraud analyst to your staff, keeping your fraud initiatives moving forward. FraudDESK enables you to protect ALL of your account holders without changing your staff responsibilities or impacting other projects. With FraudDESK, you will have the confidence that an experienced fraud analyst is using FraudMAP Online to proactively identify high-risk activity and unusual payments before the money is gone.
Your FraudDESK analyst uses FraudMAP on your behalf to bring suspicious accounts with anomalous activity to your attention. You can rely on our experts to:
FraudDESK is a flexible service, with packages to meet your unique needs. Use FraudDESK as your on-going operational solution for FraudMAP, as a way to quickly kick-start your fraud prevention initiative, or to learn FraudMAP and how to incorporate it into your operations at your own pace.